2503325 - "Job Information import follow Up Processing" Email Notification

• User receives a system generated email for a job called "Job Information Import Follow Up Processing" after importing a "Job History" template.
• Notification: "The follow up processing of the job information import was successful. The following modules were processed: ...."
• How we can receive this result email only if there is an error in the follow-up process?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central

• After an Admin User imports a "Job Information" template into the system, the system will run a job in provisioning on behalf of the user, called "Job Information Import Follow Up Processing".
• If the User has a valid business email address & Notifications are turned on in "Admin Center > Change User Email Notification", the user will receive an email when this job is completed.

• This Job goes through a series of checks and balances based on system settings when a system is implemented, they are as follows:

1. Initialize Job.
2. Load all Job Info EOs for processing.
3. Execute module Position Management.
4. Execute module Time Off.
5. Completion (The job will either Complete Successfully or it will Fail).
   * If a Job Fails, You can either reach out to your Implementation partner, or open a ticket with Support to help find a resolution to your scenario.

Via UI- Scheduled Job Manager

2512570 - Creating an HRIS Sync Job in SAP SuccessFactors Via Scheduled Job Manager or Provisioning

Refer to Guide: Managing Scheduled Jobs - chapter_ Chapter: Notes on Some Common Job Types

Via provisioning:

• Example of Job Details from provisioning (this is for Implementation Partners to reference):

• By default, the system sends a result email for the follow-up processing in cases of both success and error. If you want to receive the result email only if there is an error, follow these steps:

1. Navigate to "Company System and Logo Settings".

2. Select the feature, "Send result email for Job History import and Termination Details import follow-up processing only if an error occurred".

3. Select Save Company Settings.

FAQ - Additional Information

Q) How can I trigger this job?

A)This job can be triggered by processes carried out in the UI as well, as imports. Please see the following KBA for further details:

• 2574975 - Position Management Threshold for running Adoption of Reporting Line and Job Relations as a job

Q) Where can I get information on this from the Guide?

 A) Guide:Implementing Position Management                                                                                                                                                           Chapter: Follow-Up Processes After Job History Import

Also

• Guide: Managing Scheduled Jobs

• Chapter: Notes on Some Common Job Types

• 2512570 - Creating an HRIS Sync Job in SAP SuccessFactors Via Scheduled Job Manager or Provisioning

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions