SAP Knowledge Base Article - Public

2503342 - LMS: is not responding due to a long-running script


When trying to 'View Course Dates' in a catalog for a hundred of scheduled offerings, page becomes unresponsive and when trying to scroll down the page, error below is shown. This is happening regardless of the browser.



B1705 and later versions.

Reproducing the Issue

1. From My Learning> Find Learning.

2. Enter your search word.

3. Click on 'View Course Dates' from the course.


'resultRowsPerPage' in Search Configuration is set to 500. This would tell the system to fetch for 500 records in one go which is not recommended as it would result to performance degradation.


Change the value on 'resultRowsPerPage' between 10-20 by going to System Admin > Configurations > System Configurations > Search.

See Also


unresponsive page, unable to scroll down the page, long-running script, page not responding , KBA , LOD-SF-LMS-CAT , Catalog , Problem


SAP SuccessFactors Learning 1705