SAP Knowledge Base Article - Public

2503380 - Changes are not saved when Editing the Employment Details portlet of an employee

Symptom

  • When a user makes a change to an employee's Employment Details, the changes are not seen on the UI after clicking Save
  • The user making the changes has Edit permission in RBP to the fields being updated on the employee's Employment Details

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HCM Core - All Versions
  • SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Access an employee's profile and scroll to Employment Details
  2. Click the pencil icon to edit, Change a field value and click save
  3. See that the changes were not saved on the user's Profile.

Cause

  • The user making the changes does not have sufficient RBP permission to update the employee's Employment Details
  • For employment details edit, the system currently does not consider the "Employment Details" edit permission sufficient when editing from the employment details portlet
  • The "Employment Details MSS" edit permission is also required for this

Resolution

Assign the user Edit permissions for Employment Details MSS and Employment Details Edit under Employee Data in RBP.

  1. Access Admin Center -> Manage Permission Roles

  2. Select the relevant permission role

  3. Click Permission -> Employee Data

  4. Assign Edit permission to Employment Details MSS and Employment Details Edit

2503380rbp.PNG

Keywords

rbp, edit, save, employment, details, mss, ess, submit, clear, blank, work, update, record, change, ECT-108235 , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC-EMP , Employment Information (Employment Details) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions