SAP Knowledge Base Article - Public

2503606 - Selecting All check box from Document Management page does not select all documents

Symptom

We are unable to select all documents in Document Management Page when selecting the "SELECT ALL" check box located at the top left part of the fiori table.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

1. Login to the instance > Admin Center > Manage Documents

2. Filter the files displayed on the page by clicking on the filter icon at the right top part of the Manage Documents Page.

3. Select the box at the table top left column header, besides "Document Name (Uploaded)".

 

4. It only selects all results that can be displayed on the page. Other documents are not selected. You need to select "MORE" to load other documents and re-select the check box.

 

Cause

This is an EXPECTED BEHAVIOR for fiori tables. The "Select All" checkbox found at the top left part of the table only allows user to select all items that the system can display on the view, which is in blocks of 20. User has to select "MORE" option to load other documents and scroll down for them to be viewed and selected.

Resolution

1. From the Manage Documents page filtered results, select "MORE" to show other files filtered.

2. Click the "Select All" checkbox to select the other results pulled after doing step #1.

3. Repeat until all files are selected from the view.

See Also

KBA 2518360 - Document Management Service and the Manage Documents tool - SAP SuccessFactors

Keywords

Document management, select all, checkbox, select page, more, 20 per load , KBA , LOD-SF-PLT-WAC , Web Accessibility Control , Problem

Product

SAP SuccessFactors HCM Suite all versions