Symptom
After creating an Activity Plan and Routing Rules for Visits in your system to which a Survey 123 (123 represents the name of the Survey) is attached by a particular Organizational Unit 456 a different survey abc gets attached when you trigger the condition by creating a Visit.
Read more...
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
KBA , LOD-CRM-ACC , Account , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview