SAP Knowledge Base Article - Preview

2504041 - Multiple Templates of the same product but of different Product version are assigned to managed object

Symptom

  • After the upgrade of the managed system, 2 templates of the same product but of different Product version are assigned to managed system
  • In ST22 shortdumps ITAB_DUPLICATE_KEY Dumps for program CL_AC_MO_TEMPLATE=============CP
  • System Monitoring UI is showing duplicated metrics for a given managed object
  • Step 5: Define Scope shows the Monitoring Status as not performed


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Solman, Technical Monitoring, System Monitoring, duplicate, templates, Product Version, Restore defaults, ITAB_DUPLICATE_KEY, CL_AC_MO_TEMPLATE=============CP , KBA , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-ALR-DIR , Alert / Metric Directory , How To

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