SAP Knowledge Base Article - Public

2504071 - Application Error When Saving New Contingent Worker

Symptom

Application Error is shown when saving/submitting a new contingent worker to system.

Reproducing the Issue

Attempt to add a new contingent worker using Add Contingent Worker Wizard.

When all information is filled in, attempt to complete process by pressing Continue or Submit.

Application Error as below is shown.

Pic1.png

 

Cause

When adding a contingent worker, an end date is required, as such as soon as the record is created a future end record is created. Along with the start/hire record as expected.


The start/hire record uses the "Start Contingent Worker" (SCWK) Event.
The future end date uses the "End Contingent Worker" (ECWK) Event.

The cause of this error is that either of the above events have not been created.
Or 
Either are missing from Master Picklist  
Or
The external_code for "End Contingent Worker" in the Picklist is not 'ECWK'
Or
The external_code for "Start Contingent Worker" in the Picklist is not 'SCWK'

 

Resolution

As per Contingent Workforce Management handbook, to resolve you will need to ensure both Events are created correctly and Master Picklist is corrected and reimported.

Engineers, please see internal memo for example of application error log.

Keywords

Contingent Worker Application Error Picklist PicklistBean$Option.getOptionId() null object Add New Wrapped Exception picklist.bean  getOptionId() , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions