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2504580 - HTTP Status 500 when accessing SAP Web IDE on SAP Business Technology Platform

Symptom

When accessing SAP Web IDE on SAP Business Technology Platform, you get the following error:

HTTP Status 500 - An internal application error occurred. Request: XXX <account>:webide


Alternatively the error message might look like:

You are not authorized to work with SAP Web IDE


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Environment

SAP Web IDE on SAP Business Technology Platform

Product

SAP Business Application Studio all versions ; SAP Cloud Platform Web IDE all versions

Keywords

WebIDE, Web IDE, SAP Cloud Platform, BTP, Identity Authentication Service, SCI, IDP, SAML, SAML 2.0, Business Technology Platform , KBA , CA-WDE-PLFRM , SAP Web IDE platform , BC-IAM-IDS , Identity Authentication Service , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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