SAP Knowledge Base Article - Public

2504714 - Unable to delete assigned training

Symptom

The Learning admin could not remove an item from the user's learning plan through user record because the "Remove" checkbox is missing.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning admin side >
  2. People > Users > Access the specific user record with item(s) that is(are) assigned through a curriculum >
  3. Assigned Items >
  4. Search for the item to remove and notice that the checkbox under the "Remove" column is not available.

Cause

This is an expected behavior of the system.

Only free-floating items (items directly assigned) can be removed via the user record's assigned items or even using the "User Needs Management" tool.

Resolution

To remove the item from the user's learning plan, you may either:

  • Remove the item from the curriculum (this will affect the learning plan of all users  who have this curriculum in their learning plan).

    or

  • Completely unassign the curriculum from the user.
  • Please note Parent curriculum should also be removed for associated items to be removed successfully.

See Also

Keywords

LMS, curriculum, curricula, item, remove, user, learning plan, assignment, unassign , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CUR , Curricula , Problem

Product

SAP SuccessFactors Learning all versions