Symptom
The Learning admin could not remove an item from the user's learning plan through user record because the "Remove" checkbox is missing.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Learning admin side >
- People > Users > Access the specific user record with item(s) that is(are) assigned through a curriculum >
- Assigned Items >
- Search for the item to remove and notice that the checkbox under the "Remove" column is not available.
Cause
This is an expected behavior of the system.
Only free-floating items (items directly assigned) can be removed via the user record's assigned items or even using the "User Needs Management" tool.
Resolution
To remove the item from the user's learning plan, you may either:
- Remove the item from the curriculum (this will affect the learning plan of all users who have this curriculum in their learning plan).
or - Completely unassign the curriculum from the user.
- Please note Parent curriculum should also be removed for associated items to be removed successfully.
See Also
Keywords
LMS, curriculum, curricula, item, remove, user, learning plan, assignment, unassign , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-CUR , Curricula , Problem