2504717 - SAP Host Agent error: Unable to open sumjava_connectivity

While preparing to do an upgrade, the execution of SAPHostAgent ends with errors that made Software Update Manager(SUM) unable to be started. The error messages in the log file ..hostctrl/work/sapstartsrv.log are similar to below.

 (2: No such file or directory) [SLPProxyHand 681]
[Thr 139926711346944] *** ERROR => SLPProxyHandlerFactory::ConnectContext called but ctx->operationID is NULL [SLPProxyHand 506]
[Thr 139926711346944] *** ERROR => Unable to open /usr/sap/$[SID:#required]/SUM/sdt/param/sumjava_connectivity [resolved as /usr/sap/slui/SUM/sdt/param/sumjava_connectivity]
(2: No such file or directory) [SLPProxyHand 681]
[Thr 139926708705024] *** ERROR => SLPProxyHandlerFactory::ConnectContext called but ctx->operationID is NULL [SLPProxyHand 506]
[Thr 139926708705024] *** ERROR => Unable to open /usr/sap/$[SID:#required]/SUM/sdt/param/sumjava_connectivity [resolved as /usr/sap/SUMjava.js/SUM/sdt/param/sumjava_connectivity]
(2: No such file or directory) [SLPProxyHand 681]

or

[Thr 3968] Thu Jul 13 23:07:18 2017
[Thr 3968] *** ERROR => Unable to open C:\usr\sap\$[SID:#required]\SUM\sdt\param\sumjava_connectivity [resolved as C:\usr\sap\ABC\SUM\sdt\param\sumjava_connectivity]
 (13: Permission denied) [SLPProxyHand 668]
[Thr 3968] *** ERROR => ConnectContext for /lmsl/sumjava/PJD failed [HTTPProxyHan 703]

or

[Thr 140640438269696] Mon Aug 27 12:26:16 2018
[Thr 140640438269696] HTTPHandlerManager : HTTP Handler found for /lmsl/sumjava/<SID>/index.html 
[Thr 140640438269696] *** ERROR => Authentication failed [DefaultOpera 383]
...

[Thr 140640437212928] *** ERROR => Unable to check directory
 (2: No such file or directory) [OsUtilux.cpp 804]
[Thr 140640437212928] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703]
[Thr 140640437212928] *** ERROR => ConnectContext for /lmsl/sumjava/<SID> failed [HTTPProxyHan 721]
[Thr 140640438269696] Access /resources/sap/m/themes/sap_belize/library.css in /usr/sap/<SID>/SUM/sdt/htdoc//resources/sap/m/themes/sap_belize/library.css

[Thr 140640437212928] Mon Aug 27 12:26:29 2018[Thr 140640437212928] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703][Thr 140640437212928] *** ERROR => ConnectContext for /lmsl/sumjava/<SID> failed [HTTPProxyHan 721]

or

      [Thr 19] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 729]
      [Thr 19] OperationResults: ResultValue = 127
      [Thr 19] , KeyValueList contains 3 elements
      [Thr 19] description = Start SUMJAVA
      [Thr 19] = exec: /usr/sap/<SID>/SUM/sdt/../jvm/jre/bin/java: cannot execute [Exec format error]
      [Thr 19] exitcode = 126
      [Thr 19] , List<CIMObject> empty[Thr 19] , no ErrorMessage

      [Thr 22] *** ERROR => Unable to update username from LocalTrustData [DefaultOpera 76]

• SAP NetWeaver Release Independent
• Microsoft Windows Server

Command, execution, failed, Worker, No such file or directory , KBA , BC-UPG-PRP , Upgrade Preparation , BC-OP-NT , Windows , BC-CCM-HAG , Host Agent , Problem