SAP Knowledge Base Article - Public

2504758 - Unable to upload Chinese Characters in Payment Information Portlet

Symptom

Issue while uploading Chinese Characters in Payment Information Portlet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central Payment Information

Reproducing the Issue

When try to export the imported content in .csv format the Chinese characters get converted to Strange symbols like??????????????

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Cause

Language Locale has to be changed while performing the import in different language.

Resolution

Before performing the import.Kindly change the system language with below navigation steps

Options -> Change Language -> Chinese (In this scenario).To any import language-specific files containing Date, Numbers and Picklist. As a result, the language of the UI components is changed depending on your selected language.

Keywords

Chinese Character Import Payment Information Portlet , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions