Symptom
- Pay Group is not showing up anywhere in the SAP SuccessFactors Employee Central instance.
- The object "Pay Group" is not visible in "Configure Object Definitions".
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Log in to the instance and notice the Pay Group object is missing from Configure Object Definitions.
- Note the issue began even before uploading the Data Models (Succession and Corporate).
Cause
The object definition for Pay Group has an Inactive status.
Resolution
- Navigate to Configure Object Definitions.
- Click on Advanced > set Including Inactives to "Yes".
- Search for Pay Group and identify the status of object is set as Inactive.
- Update it to "Active" and give it the necessary permissions.
- It will now show up in the instance.
Keywords
SF, success factors, EC, gone, can't, cannot find , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem
Product
SAP SuccessFactors Employee Central all versions