2504828 - Configuring Labels for Item and Section Comments in Performance Forms

How to customize labels for item and section comments in Performance Management form templates

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Performance Management

Option 1: Text Replacement

Some labels can be changed using text replacement. Steps on how to utilize text replacement are in 2089472 - Text Replacement Feature | How to change words across SuccessFactors?

Option 2:  Manage Languages

Notes before proceeding with this option:

• If a label change is already present in the XML, you will not see changes reflected in the system by using Manage Languages and will need to use Option 3
• Updating the key in Manage Languages will update all forms in the system, including Completed and live forms

If the label you're looking for cannot be changed via text replacement, you can check if the labels are in Manage Languages. Steps on how to update labels are in 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors.

Option 3: Performance Form XML 

Notes before proceeding with this option:

• This will update the label on newly launched forms. Forms launched prior to the change will keep the old verbiage.
• Your partner or Professional Services will need to make the changes in Provisioning. If you don't have a partner, you can locate one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]. Specify that you need the following lines added/edited on your form template:

The lines must be entered in the fm-sect-config area of the section that needs to display it. The lines must be inserted in the correct order as defined in the DTD for fm-sect-config. You can refer to Implementing and Managing Performance Management - Configuring Form Templates Using XML for more information.

Sample Section Comments Label:

<section-comments-label><![CDATA[Desired Label]]></section-comments-label>

If You Would Like to See This Functionality Changed

You can vote and comment on Possibility to see/edit XML code of templates in Customer Influence. Your votes help us to prioritize ideas that we will consider for upcoming product releases.

• 2250186 - SCR Form: XML Software Change Requests for Performance Management and 360 Multi-Rater Templates
• Implementing and Managing Performance Management - Configuring Form Templates Using XML
• 2090228 - How to Submit Ideas for SAP SuccessFactors Products

SF, Success Factors, PM, PMGM, performance, form, section, item, comments, comment, labels, label , KBA , LOD-SF-PM-FRM , Forms & Templates , How To