SAP Knowledge Base Article - Preview

2505138 - Not able to Merge Accounts in Responsive User Interface in SAP Hybris Cloud for Customer System


In Responsive User Interface, during Account creation, upon identifying the potential duplicate Accounts using Check for Duplicates button, and further, trying to Merge the potential duplicate Accounts, we are not able to select the duplicates and trigger a Merge process from the view. That is, we cannot checkmark at least two Accounts for Merge and, the Initiate Merge button is missing.



SAP Hybris Cloud for Customer


SAP Cloud for Customer add-ins all versions


Initiate Merge, Merge Accounts, Check for Duplicates , KBA , merge accounts , initiate merge , check for duplicates , LOD-LE-BP-MRG , Business Partner Merge , How To

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