SAP Knowledge Base Article - Public

2505240 - User does not have time account with time account type error

Symptom

"User **** does not have a time account with time account type ****" error message is noticed in Time Sheet UI, or under Time Alerts tab under Administer Time, or from Admin Alerts.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

Successfactors - Employee central

Reproducing the Issue

  • Time Sheet UI
    1. Navigate to timesheet page of the employee
    2. Add entries for a day
    3. Click on save and error occurs
  • Administer Time
    1. Navigate to Administer Time of the employee
    2. Go to Time Alerts tab
    3. Then you see te error message displayed
  • Admin Alerts
    1. Navigate to Admin Alerts
    2. Select the corresponding alert type under Time Management
    3. Filter for the employee
    4. Then you will see the error message shown

Cause

There is a Time Account Type for Time off in Lieu or Working Time Account assigned to the time profile

But the Time account is not yet created.

ACCOUNT.png

Resolution

Navigate to Admin Center -> Manage Time Off Calendars -> + New Calendar > Account Creation > Specifly the Name, Time Account Type, Start Date, End Data, and Run Date. > Save.

See Also

Time Off in Lieu

Working Time Account

Keywords

Time sheet, User does not have time account with time account type, error, toil, wta, tms, ttr, sheet, tracking, account, off-in-lieu, working, time, account, difference, planned, working, compensation, absence, balance, off, in, lieu , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-EC-TIM , Time Off , LOD-SF-TTR , Time Tracking , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Suite all versions