SAP Knowledge Base Article - Public

2505240 - User does not have time account with time account type error

Symptom

"User **** does not have a time account with time account type ****" error message is noticed in Time Sheet UI, or under Time Alerts tab under Administer Time, or from Admin Alerts.

Environment

Successfactors - Employee central

Reproducing the Issue

  • Time Sheet UI
    1. Navigate to timesheet page of the employee
    2. Add entries for a day
    3. Click on save and error occurs
  • Administer Time
    1. Navigate to Administer Time of the employee
    2. Go to Time Alerts tab
    3. Then you see te error message displayed
  • Admin Alerts
    1. Navigate to Admin Alerts
    2. Select the corresponding alert type under Time Management
    3. Filter for the employee
    4. Then you will see the error message shown

Cause

There is a Time Account Type for Time off in Lieu created and assigned to the time profile

But the Time account is not yet created.

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Resolution

Navigate to Admin Center -> Manage Time off calendars -> run and account creation calendar for the TOIL time account type.

Keywords

Time sheet User does not have time account with time account type error , KBA , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM suite all versions