Symptom
You want to create a new Lead Score, but the button New is missing.
Reproducing the Issue
- Go to Sales Campaign work center;
- Go to Lead Scores view;
- The button New is missing.
Cause
The option Enhanced Campaigns is not maintained in the project's scope.
Resolution
- Go to Business Configuration work center;
- Go to Implementation Projects view;
- Select the current project;
- Press Edit Project Scope;
- Go to Step 3 Scoping;
- Expand Sales Campaign -> Enhanced Sales Campaigns;
- Mark Enhanced Sales Campaigns and Enhanced Campaigns;
- Save changes in the project's scope.
Now the New button will appear in the Lead Scores view.
Keywords
KBA , SRD-CC-FED , Feeds , How To
Product
SAP Cloud for Customer add-ins all versions