Symptom
The Outbound File in Liquidity Management work center presents status Error in File Creation.
The error message in Display Log is: 'Payment AAA: business partner name XYZ does not exist'.
AAA represents the Payment ID.
XYZ represents the Business Partner ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Liquidity Management work center
- Go to the File Management view, and then choose the Outbound Files subview.
- Select the file that is in status Error in File Creation, and choose Display Log.
- Under the General tab, you see the error message: 'Payment AAA: business partner name XYZ does not exist'.
Cause
The Address details for one of the business partner is not maintained in the system.
This is the reason why an error message appeared, as the formatted name is picked from Address information for one of the payment document in Outbound File.
Resolution
You have to maintain the Address details using below steps:
- Go to the Business Partner Data work center.
- Click Business Partners view.
- Search for the Business Partner (XYZ) mentioned in the error message.
- Click Edit.
- Select option Addresses from dropdown list.
- Fill the Address details and click Save.
You can create a new file for these payments after maintaining the Address details.
Keywords
Payment, Business partner name does not exist, outbound file, outgoing file, payment file, display log, payment media format , KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To