SAP Knowledge Base Article - Preview

2505957 - Service request search result in CRM WEB UI not showing Category name - Solution Manager

Symptom

  • Service Request search result in CRM WEB UI not showing Category Name.
  • Service Request search result showing category ID instead of category Name.


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

 

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, AIC_INCIDENT_S/IncidentViewSet, AIC_cat01, assignment block, SRQM, ZRQM, ZMRQ, SMRQ, YMRQ, Category-ID, displayed, category text, GET_CATEGORY_PATH, IV_CATALOG_TYPE, empty, STRUCT.CATEGORY_ID, STRUCT.CATEGORY_TXT, STRUCT./AICRM/CATEGORY_TEXT , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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