SAP Knowledge Base Article - Preview

2505976 - How to change the HAC service user on SAP Contact Center


  • Business is requiring the HAC user credentials be changed on an already deployed CCtr System
  • The SAP Contact Center Administrator needs  step by step instruction on how to perform this task

“Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.”



SAP Contact Center 7.0


SAP Contact Center, on-premise edition all versions


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, change user, HACuser, HAC user, High Availability, Node, Virtual Unit, Service User , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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