Symptom
- Business is requiring the HAC user credentials be changed on an already deployed CCtr System
- The SAP Contact Center Administrator needs step by step instruction on how to perform this task
“Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, change user, HACuser, HAC user, High Availability, Node, Virtual Unit, Service User , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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