SAP Knowledge Base Article - Preview

2506099 - Relay Server does not respond


  • Relay Server status page (https://<Relay Server Address>/ias_relay_server/client/rs_client.dll/) does not respond when accessed through browser.
  • The IIS home page appears normally.
  • Windows Event log shows error:
    A worker process with process id of '3052' serving application pool 'DefaultAppPool' was shutdown due to inactivity. Application Pool timeout configuration was set to 20 minutes. A new worker process will be started when needed.



  • Relay Server 16
  • Windows


SAP Afaria 6.6 ; SAP Afaria 7.0 ; SAP Mobile Platform 3.0 ; SAP SQL Anywhere 16.0


afaria smp rs rsoe server.dll status page client.dll sync stops daily down shut shutdown not responding , KBA , MOB-SUP , Sybase Unwired Platform , MOB-AFA , Afaria , MOB-ONP , SAP Mobile Platform on Premise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.