2506116 - Error encountered during course launch

Users encounter errors when launching certain items in SAP SuccessFactors Learning. 

• Error: Cannot invoke
  "com.plateausystems.elms.bo.studentcomponent.valueobject.StudentOnlineModule
  DisplayVOX.getLaunchType()" because "studentOnlineModuleDisplayVOX" is null

OR

• Error: "an error has occurred: Error initializing communication with LMS"

OR

• Error
  Please report the following error to your system administrator:<some number here>

Additional error observed after clicking 'OK':

• Error: "Please report the following error to your system administrator: java.lang.NullPointerException: while trying to invoke the method com.plateausystems.elms.bo.studentcomponent.valueobject.StudentComponentModuleVOX.getStartDate() of a null object loaded from local variable 'vox'"

SAP SuccessFactors Learning

course launch error, SAP SuccessFactors Learning, content object update issue, null pointer exception, java error, LMS communication error, item reassignment, content reassignment wizard, learning plan error, online content tab issue, course launch failure, system administrator error, java.lang.NullPointerException, StudentOnlineModuleDisplayVOX, studentOnlineModuleDisplayVOX, Error initializing communication, StudentComponentModuleVOX.getStartDate(), error report to administrator. , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-ITE , Items , Problem