2506116 - Error while launching course: getStartDate() of a null object loaded from local variable 'vox'- error initializing communication with LMS

When the users are launching some items, they get an error:

Error: "an error has occurred: Error initializing communication with LMS"

OR

Error
Please report the following error to your system administrator:<some number here>

And the below error can also be seen when clicking on 'OK':

Error: "Please report the following error to your system administrator: java.lang.NullPointerException: while trying to invoke the method com.plateausystems.elms.bo.studentcomponent.valueobject.StudentComponentModuleVOX.getStartDate() of a null object loaded from local variable 'vox'"

SAP SuccessFactors Learning

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