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2506319 - Tomcat does not start after BI upgrade

Symptom

  • Tomcat not starting (immediately going from starting to stopped state) after an upgrade of BI 4.x
  • Tomcat logs show the following error (paths may be different):
    java.io.IOException: The filename, directory name, or volume label syntax is incorrect (path C:\BI\tomcat\"C:\BI\tomcat\lib", working dir C:\BI\tomcat)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix
  • Tomcat

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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