SAP Knowledge Base Article - Public

2506384 - Admins cant search for online items in collection admin side - LMS

Symptom

When admin tries to search item in the collection to add that item in the collection, search page comes up but the list of the items does not come up the page goes blank.

Not all admins face this problem only few admins are facing this problem.

Environment

SAP SF Learning Management System

Cause

List of item is not coming up due to lack of permission - workflow issue

Resolution

 The workflow which is controlling the add item to the collection page. Recommend External Link
 
  Please add the workflow to the role of the admin who is having the issue, the issue will be resolved.

Keywords

Search item collection Workflow Problem , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508