SAP Knowledge Base Article - Preview

2506735 - SMP 3.010 admin cockpit slow due to large number of rows in server logs table

Symptom

  • SMP Admin Cockpit becomes slow and sometimes unresponsive.
  • Specifically when accessing the server logs tab it is very slow.
  • Trying to execute a manual purge of the server log fails:

2017 07 18 06:20:47#0-500#ERROR#com.sap.mobile.platform.server.support.service.purgeservice.LogPurgeService###support-logging-1#########Log Purge:::::
Error When Purging ::  java.lang.NullPointerException: while trying to invoke the method com.microsoft.sqlserver.jdbc.TDSReader.readPacket() of a null object loaded from field com.microsoft.sqlserver.jdbc.TDSCommand.tdsReader
of an object loaded from local variable 'this'


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Environment

  • SMP 3.0.10 on-premise
  • MS-SQLServer 2012

Product

SAP Mobile Platform 3.0

Keywords

SMP 3.0 On Premise
MS-SQL
SMP_SERVER_LOGS table to large , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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