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SAP Knowledge Base Article - PreviewSymptom
You are unable to see the 'SAP Engagement and Service Delivery" section in SM_WORKCENTER, and therefore unable to create or process EWA reports.
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Environment
SAP Solution Manager 7.1 or higher
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-SVD , Service Delivery (and Planning) , How To
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