Symptom
Users do not receive notification that Job Requisition is Approved
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create Job Requisition and complete the approval process
- Users receive no notification that Job Requsition has been approved
Cause
- Document Completed Notification is not Enabled in Email Template Notification Settings
- Users expecting to receive notification are not selected as Recipients
Resolution
Enable Document Completed Notification:
- Open Admin Center
- Select Email Notification Template Settings
- Enable Document Completed Notification
- Select Job Requisition Form in Drop Down Menu
Select Recipients:
- Select Recipients in Drop Down
- Add extra recipients
- Customize Settings for Form Templates
- Select Additional Recipients
Note: If you want to deselect selected additional recipients, keep pressing control key and click to deselect additional recipients.
Keywords
Job, Requisition, Approved, Notification, Email, Trigger , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
Product
SAP SuccessFactors Recruiting all versions