SAP Knowledge Base Article - Public

2506823 - Users do not receive notification that Job Requisition is Approved


Users do not receive notification that Job Requisition is Approved

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create Job Requisition and complete the approval process
  2. Users receive no notification that Job Requsition has been approved


  1. Document Completed Notification is not Enabled in Email Template Notification Settings
  2. Users expecting to receive notification are not selected as Recipients


Enable Document Completed Notification:

  1. Open Admin Center
  2. Select Email Notification Template Settings
  3. Enable Document Completed Notification
  4. Select Job Requisition Form in Drop Down Menu

kba 3.png

Select Recipients:

  1. Select Recipients in Drop Down
  2. Add extra recipients
  3. Customize Settings for Form Templates
  4. Select Additional Recipients

Note: If you want to deselect selected additional recipients, keep pressing control key and click to deselect additional recipients.


Job, Requisition, Approved, Notification, Email, Trigger , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To


SAP SuccessFactors Recruiting all versions