SAP Knowledge Base Article - Preview

2507012 - Open Mobile Performance Form Error - 'Load error. Please try again' or 'Unable to load data. Please check your connection and try again.'

Symptom

When trying to open a performance form via the mobile app, receive one of the below errors:

  • Load error. Please try again
  • Unable to load data. Please check your connection and try again


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Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions ; SAP SuccessFactors Performance & Goals all versions

Keywords

sf, success factors, MOB, PM, apple, IOS, android, mobile. App, API, Admin access to OData API, basic authentication, Review, Form, To Do, Review Performance, KI2305, PMU-21135 , KBA , LOD-SF-PM-MOB , Mobile Interface , Problem

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