2507127 - IDP Is Not Automatically Selected During SSO Logon

Symptom

You have configured Single Sign On and when logging in via SSO, you are asked to select an Identity Provider from the dropdown menu even though only one Identity Provider is maintained.

IDP Selection.png

Environment

SAP Cloud for Customer

Reproducing the Issue

Launch the SSO Url and you will be presented with SAP NetWeaver page to select the IDP

Cause

If Manual Identity Provider Selection is checked in the Configure Single Sign-On screen, this behaviour occurs

Resolution

C4C supports multiple IDP's, so based on your requirement, you can check/uncheck the option "Manual Identity Provider Selection" by following the below mentioned steps:

Navigate to Administration work centre --> Common Tasks --> Configure Singe Sign-On .
Under "My System", you wil find "Manual Identity Provider Selection" option

Keywords

SSO, Netweaver, login issue, Manual Identity Provider Selection , KBA , manual identity provider selection , SRD-CC-IAM , Identity & Access Management , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions