SAP Knowledge Base Article - Public

2507406 - How To Influence The Timing Of Sales Phases

Symptom

You are trying to understand how the Progress field on an Opportunity works / how the Timing of Sales Cycles/ Sales Phases is set.

Environment

SAP Hybris Cloud for Customer

Resolution

You can set the timing in your Business configuration:

  1. Go to the Business Configuration work center.
  2. Open the relevant Implementation Project.
  3. Click Open Activity List.
  4. Search and open Sales Cycles and Phases.
  5. Go to Maintain Sales Cycles.
  6. When you select a maintained Sales Cycle you can edit the columns Show after X days, Stalled after Y days and Chance of Success for maintained Sales Phases if added to the SAles cycle previously, as required by your business need in the Assign Phases tab.

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Keywords

Timing, Sales Phase, Show after x days, , KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions