Symptom
Field visibility using an onView rule does not switch back to the initial view when changes are made in the same session.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM Suite
Reproducing the Issue
Create Rule: Trigger onView Rules for HRIS Elements
Go to Configure Business Rules
Employee Central Core
Trigger onView Rules for HRIS Elements
You can use this scenario to create rules that default the value for a field, change field properties, or calculate fields that are transient (this means that the result is not a fixed value stored on the database but is calculated during rule execution when the user calls up the page). In Manage Business Configuration, rules created using this scenario can be used only for the onView event type.
- When an 'onView" business is set on a field visibility as example below:
- And when the field value is switched, the rule appears to be working fine:
- But when the field is switched back to another value in the same session, the behaviour doesn't seem to change dynamically:
Cause
This behavior is working as designed. Please note that onView rules are not triggered dynamically within the same session when changes are made in the section.
Resolution
When a field is hidden through an onView rule, an onChange rule cannot subsequently make it visible again within the same session.
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A)Guide: Implementing Business Rules in SAP SuccessFactors
Guide: Implementing Employee Central Core Chapter: Rule Scenarios for Employee Central Core
See Also
-
2277956 - How to create a Business Rule
- 2802383 - OnChange Rule Do Not Work After The OnInit Rule Is Triggered In The Add New Hire Page
- 2293654 - Unable to click Save when creating/editing a Business Rule
- 2163077 - Base Objects in Business Rules Do Not Support All Rule Types in Employee Central
- 2621890 - Troubleshooting Business Rules in Employee Central
- 2331851 - Employee Central Implementation - Business Rules FAQ
- 2437420 - Which Portlets Support Cross Portlet Business Rules
- 3468733 - Diagnostic Tool for Employee Central save transactions and workflows
- 2080138 - How to Propagate fields using Business Rules
- 2562069 - Scenario based business rules for MDF objects. Parameters and other related information.
- 2324639 - How to populate object information from Employee Central to Custom Portlet or Objects via Business Rule?
- 3210141 - Need to click Anywhere Outside the field, to Trigger onChange rule - Employee Central
Keywords
SF, EC, SuccessFactors, Employee Central, onView, field, visible, visibility, rule, show, display, appear, business rule, change, take effect, modify, edit, switch, onview, rules, field, ECT-38475, none, both , KBA , LOD-SF-EC-JOB-RUL , Job Info Business Rules , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem
SAP Knowledge Base Article - Public