2507601 - Error: Balance of XXX; clearing not possible when Clearing Down Payment Request with Invoice

You are trying to do a Manual Clearing of a Down Payment Request with an Invoice.

However, you are not being able to do so due Error Message: 'Balance of XXX; clearing not possible.'

SAP Business ByDesign

1. Go to the Receivables Work Center.
2. Go to the Customer Accounts sub view.
3. Select the Account ABC.
4. Click View.
5. Select the Down Payment Request and the Invoice which you want to clear.
6. Click Clear Manually.
7. Click Clear.

Error Message is displayed: 'Balance of XXX; clearing not possible'.

The amount of the Down Payment Request does not match the Invoice amount. Hence, you cannot clear the items.

The down payment request cannot be partially cleared. You need to pay the Down Payment Request DEF first. After that, the Down Payment Request becomes a Down Payment. You can partially clear the Down Payment with an invoice.

Down Payment Received in Financials - Help Document

Refer to Knowledge Base Article 2476817 which explains a similar scenario

Clear down payment request, Clearing Not Possible , KBA , SRD-FIN-ACR , Receivables , How To