SAP Knowledge Base Article - Preview

2507720 - SySAM installation error

Symptom

       The Extracting software occurs and GUI-window comes up, then closes automatically, with following text:

         $ ./setup.bin
         Preparing to install...
         Extracting the JRE from the installer archive...
         Unpacking the JRE...
         Extracting the installation resources from the installer archive...
         Configuring the installer for this system's environment...

        Launching installer...
        JRE libraries are missing or not compatible....


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Environment

  • Sybase Software Asset Management (SySAM) 2.3
  • Sybase Software Asset Management (SySAM) 2.4

Product

Sybase Software Asset Management 2.3 ; Sybase Software Asset Management 2.4

Keywords

license server, upgrade, lmgrd, IATEMPDIR, JAVA_HOME, LAX_DEBUG , KBA , BC-SYB-SAM , Sybase Software Asset Management , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-REP , Sybase Replication Server (standalone) , BC-SYB-IQ , Sybase IQ , BC-SYB-PB , PowerBuilder , BC-SYB-PD , PowerDesigner , Problem

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