SAP Knowledge Base Article - Public

2507833 - How are Directory Search results ordered?


  • How are the search results in the Directory ordered?
  • What is Directory Search results sorting logic?

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to Directory Search and search for a name e.g. 'John'

    Directory Search 1.png

  2. As you can see below, the results are ordered alphabetically

    Directory Search.png


As per the current product design, Directory Search results are displayed alphabetically.

There is no way to change that, but if you wish, an enhancement request may be submitted, by following KBA 2090228.

See Also

  • 2751679 - Custom Fields in Directory Search
  • 2916660 - Overview of new Directory Search
  • 2778282 - Disable Directory Search for all users


Directory Search, Sorting Logic, Display Order, Results Listed, Advanced Search, Search Result, Users Listed , KBA , LOD-SF-EP-DIR , Employee Directory Search , How To


SAP SuccessFactors HCM suite all versions