2507833 - How are Directory Search results ordered?

• How are the search results in the Directory ordered?
• What is Directory Search results sorting logic?

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Profile

1. Go to Directory Search and search for a name e.g. 'John'
   
   
   
   
2. As you can see below, the results are ordered alphabetically
   
   

As per the current product design, Directory Search results are displayed alphabetically.

There is no way to change that, but if you wish, an enhancement request may be submitted, by following KBA 2090228.

• 2751679 - Custom Fields in Directory Search
• 2916660 - Overview of new Directory Search
• 2778282 - Disable Directory Search for all users

Directory Search, Sorting Logic, Display Order, Results Listed, Advanced Search, Search Result, Users Listed , KBA , LOD-SF-EP-DIR , Employee Directory Search , How To