Symptom
- On creating an Agentry application in the SAP Mobile Platform 3.0 cockpit, the SMP server/log/agentry folder produces 0 byte logs
- The SMP 3.0 continues to produce these 0 byte logs until the server crashes or dies
- Some of the errors that are seen in the logs:
~~~~~~~~~Error 1~~~~~~~~~~~
2017 05 23 16:06:54#0-500#ERROR#com.sap.espmprocessing.util.DataLoader###Start Level Event Dispatcher#########Exception occured java.lang.NullPointerException: while trying to invoke the method javax.persistence.EntityManager.getTransaction() of a null object loaded from local variable 'em'
at com.sap.espmprocessing.util.DataLoader.loadCustomers(DataLoader.java:92)
at com.sap.espmprocessing.util.DataLoader.loadData(DataLoader.java:426)
at com.sap.espmprocessing.util.Activator.start(Activator.java:52)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
~~~~~~~~Error 2~~~~~~~~~~~~~2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: The following logge
rs will not work because they were created |
2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: during the default
configuration phase of the underlying logging system. |
2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: See also http://www
.slf4j.org/codes.html#substituteLogger |
2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: System.out |
~~~~~~~Error N~~~~~~~~~~~~~~
The error could be just a lot of errors from different business logic problems from different users and overloaded the system:
Example of different types of errors:
- Authentication issue (like SSO or invalid users or expired users or unauthorized users)
- Transaction issue (problem with the transactions that the backend dislikes)
- and others
Read more...
Environment
- SAP Work Manager 6.4.1
- SAP Mobile Platform 3.0 SP12 PL04
Product
Keywords
"Agentry 0 bytes","SMP 3.0 server crashing","Cannot publish Work Manager","SMP Agentry publish cannot work","No logs seen in Agentry","DEV DEF LOAD 0 bytes" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.