Symptom
- On creating an Agentry application in the SAP Mobile Platform 3.0 cockpit, the SMP server/log/agentry folder produces 0 byte logs
- The SMP 3.0 continues to produce these 0 byte logs until the server crashes or dies
- Some of the errors that are seen in the logs:
~~~~~~~~~Error 1~~~~~~~~~~~
2017 05 23 16:06:54#0-500#ERROR#com.sap.espmprocessing.util.DataLoader###Start Level Event Dispatcher#########Exception occured java.lang.NullPointerException: while trying to invoke the method javax.persistence.EntityManager.getTransaction() of a null object loaded from local variable 'em'
at com.sap.espmprocessing.util.DataLoader.loadCustomers(DataLoader.java:92)
at com.sap.espmprocessing.util.DataLoader.loadData(DataLoader.java:426)
at com.sap.espmprocessing.util.Activator.start(Activator.java:52)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)
at java.security.AccessController.doPrivileged(Native Method)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)
~~~~~~~~Error 2~~~~~~~~~~~~~2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: The following logge
rs will not work because they were created |
2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: during the default
configuration phase of the underlying logging system. |
2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: See also http://www
.slf4j.org/codes.html#substituteLogger |
2017 05 17 11:57:20#0-500#ERROR#System.err###Start Level Event Dispatcher#########SLF4J: System.out |
~~~~~~~Error N~~~~~~~~~~~~~~
The error could be just a lot of errors from different business logic problems from different users and overloaded the system:
Example of different types of errors:
- Authentication issue (like SSO or invalid users or expired users or unauthorized users)
- Transaction issue (problem with the transactions that the backend dislikes)
- and others
Read more...
Environment
- SAP Work Manager 6.4.1
- SAP Mobile Platform 3.0 SP12 PL04
Product
Keywords
"Agentry 0 bytes","SMP 3.0 server crashing","Cannot publish Work Manager","SMP Agentry publish cannot work","No logs seen in Agentry","DEV DEF LOAD 0 bytes" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview