Symptom
The "Do not send document routing notification" is greyed out on the Route Forms tool
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Go to Route Forms
- Select one of the routing options, for example "Move the form one step forward"
- The Notification option "Do not send document routing notification" is greyed out - it is not possible to select
Cause
The "Document Routing Notification" is not enabled
Resolution
The notification option "Do not send document routing notification" is only available when the Document Routing notification is enabled in the system
Keywords
Document Routing notification, Route Forms, Routing, flag, button, changes, form routing, e-mail, email, notication. , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , How To