Symptom
There are no paragraph spaces in the Introduction section description of launched PM forms.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
The description in the introduction section of the PM form has spaces between each paragraph in Manage templates.
Launch the form. Notice that there are no spaces between each paragraph.
However, the print preview of the form has spaces between each paragraph similar to what has been set in Manage Templates.
Resolution
You need to add the "[[BREAK]][[BREAK]]" tag for paragraph spaces in the introduction text.
Adding the tag will resolve the issue in both the launched form and in the print preview of the form.
Keywords
introduction text, PM form introduction text, break, line break, paragraph spaces, space, paragraph , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem