Symptom
The "comment bubble" icon is still visible in the Supporting Information pod, even though Ask for Feedback has been disabled in Form Template Settings.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
In Form Template Settings, Ask for Feedback functionality is disabled:
As a Manager open the Performance Form and note the comment icon is still visible in the Supporting Information pod:
Cause
The comment icon is not exclusively tied to Ask for Feedback OR Notes and will be visible to Managers by default.
Resolution
The "comment bubble" icon cannot be removed from the Manager's view of the Supporting Information pod by disabling either Ask for Feedback, or Employee Profile notes.
See Also
PMU-5354
Keywords
Supporting Information Pod, Ask for Feedback, Notes, Comment icon, speech, bubble, chat, disable, enable, hide, visibility, manager, employee, inconsistent, empty, PMU-5354 , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem