Symptom
Error in SAP Analytics Cloud:
- "Failed to call SAP Analytics Cloud agent. Please contact your administrator to ensure that SAP Analytics Cloud agent is running, is configured correctly, and is reachable from the SAP HANA Cloud Connector. HTTP Status: /deploymentInfo"
Errors in SAP Cloud Connector:
- The following audit log is visible on the "Audits" tab belongs to your SAP Analytics Cloud Account:
- Denying access to any system for application <SCP account>:fpajapp
- The following entry can be found in the ljs_trace.log on the "Log And Trace Files" tab.
- #ERROR#com.sap.core.connectivity.tunnel.client.notification.NotificationClientEventHandler#Thread-35# #Denied access for tunnel with id 'account:///<SCP account>' and attributes: 'applicationType:JAVA, applicationAccount:<SCP Account>, applicationName:fpajapp'|
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Environment
- SAP Analytics Cloud
- SAP Cloud Platform Connector
Product
Keywords
Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, HCP, HANA, Platform, HCC, SCC, subaccount, Cloud, to, on-premise, BW, ERP, Universe, SQL, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem
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