2509255 - Drill down columns missing in Dashboard / Tile

• Drill down columns are missing in a Dashboard / Tile.
• The behaviour could appear irrespective of whether the Dashboard / Tile is a standard or a custom one.
• It persists even if the drill-down columns re reconfigured by editing the actual Tile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• Dashboards

1. View the Dashboard / Tile under concern (Home Page / Dashboard sub-tab / Report Centre)
2. Click a graph to view the drill-down columns
3. The drill-down columns displayed, are less than the ones configured.
   The below example shows 4 columns

But the tile actually has 10 columns configured for droll down

The user has accidentally / intentionally edited the drill down columns at a user level

1. View the tile under concern
2. Click to drill down the data
3. Click any column's name / header
4. Click 'columns'
5. You will see all the columns listed (pre-configured for that Dashboard / Tile)
6. Only the checked / ticked columns will be displayed and unchecked ones will not

Columns, missing, drill, down, dashboard, tile, youcalc, gone, how, unhide, select, unselect , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem