Symptom
When navigating to Spot Awards, the home page is blank.
Environment
Spot Awards
Reproducing the Issue
Home page drop down > Compensation > Rewards and Recognition
Cause
Reasons why Spot Awards home page is blank:
1.) If there is no reward initiated yet, it is an expected behavior that the home page will be blank.
2.) Missing necessary permission.
Resolution
Necessary permission must be granted depending on the role of an employee, one of the necessary permissions needed specifically for a manager, nominator and budget holder is the "Status" permission under Employee Data.
For the home page of Spot Awards to load correctly, Status permission must be granted.
Manage Permission Roles > Employee Data > Status
Note: If the "Status" permission is missing under Employee Data. Please export the Data Model of the customer's instance and add the status tag under Standard Elements"
Keywords
Spot Awards blank home page , KBA , LOD-SF-RNR-ASS , Award Submissions, Award Visibility , Problem