SAP Knowledge Base Article - Public

2509259 - Not able to use delete radio button in the External request form

Symptom

Admin is not able to use delete radio button in the form.

delete option.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning Management System

Reproducing the Issue

  1. Access Learning Administration
  2. Search for a User that has an External Request
  3. Go to User record
  4. Choose External Requests
  5. Edit the request

Resolution

The form was designed based on the US Govt SF-182 paper based form, which is why the Delete button is included.

This radial button cannot be used and is expected behavior.

Keywords

SF-182 , Delete option not working radial button , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions