/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
- You have enabled SAP CRM Multi-Chat in Contact Center, but you are still unable to have multiple chat sessions opened to an agent
- You cannot see mutliple chat tabs in the Communication Desktop
Read more...
Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
Keywords
Business Communication Management, CCtr, SCC, Contact Center, CCI, CRM-CCI, CDT, ECF, Multi Chat, Multi-Chat, Chat, ECF, Maximum Number of Sessions , KBA , CRM-CCI , Contact Center Infrastructure , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)