SAP Knowledge Base Article - Preview

2509655 - Email Notifications sent manually are not received by end users

Symptom

When the LMS admin tries to send a user mail notification manually via User > Actions > Send Notification, those notifications (also known as ad hoc notifications) are never received by end users, although email notifications triggered by APM can be received with no issue.

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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

Send Notification, Send Notifications wizard, ad hoc notifications, From, Spoof mail, From, email, allowlist, domain, blocked, received, notification, admin, learning , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem

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