SAP Knowledge Base Article - Public

2510210 - Document Completed Notification Recipients - Recruiting Management

Symptom

User receives Document Completed Notification email even if they are not directly involved in a job requisition or offer approval form.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Cause

Below are the possible recipients for "Document Completed Notification"

document completed notification.png

They might have selected "Manager Only" or "Manager and Employee" as recipient.

Note that "Manager" role here points to the Manager of the user who initiated / created the form.

Thus, the result will be: "Manager" of the Job Requisition Originator / Offer Originator will receive the Document Completed Notification

Resolution

You may change the recipient of Document Completed Notification from Admin tools > E-mail notification template settings if you do not wish to notify the Manager of the Forms Originator.

Note: As this is a shared module functionality, you may want to specify per template who you want to set as recipient by going to "Customize Settings for Form Templates"

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Keywords

KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions