Symptom
When attempting to upload a custom font in CSB, the process seems to work but the font does not get uploaded
Environment
SAP Successfactors Recruiting Marketing (RMK)
Reproducing the Issue
- Open CSB
- Open Appearance / Global / Site
- Click on Open Custom Font Editor
- Click the plus sign icon and select a font file to upload
- The load icon appears but then disappears and you are back on the Custom Font List.
- No error is shown but the font does not appear in the list.
Cause
The font size is too large.
Resolution
The font size limit is set at 50MB. Any larger font file will result in the aforementioned behavior.
The only workaround is to use a smaller font.
Keywords
Recruiting Marketing, CSB, Custom fonts, RMK, ttf, otf , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem
Product
SAP SuccessFactors Recruiting all versions