Symptom
You need to install Tomcat to deploy and configure the SAP Analytics Cloud Agent (C4A_AGENT).
Note: We recommend using the SAP Analytics Cloud Agent Simple Deployment Kit!
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP Analytics Cloud (Enterprise)
Resolution
Even if you have a Tomcat server deployed in your network, used by the SAP BusinessObjects Business Intelligence Platform (BIP), you may need to install an independent Tomcat for different reasons:
- The JAVA requirements for these applications are different.
- You may need to restart Tomcat at different times affecting different groups of users.
- Performance: if you are importing a large set of data, this may impact your BI Platform users.
Installing a supported version of Java
- Tomcat requires Java SE to run. Depending on the version of Tomcat you are using, you may require a different Java SE version.
- As an example, we can see that Apache Tomcat 8.5.16 requires Java SE 7 or later:
- A safe option is to download the latest Java version available:
Installing Tomcat
By default, Tomcat will listen on port 8080. If you have already another Tomcat running (BI Platform for example), an easy change is to use port 9080. You can also change the other ports to start with 9 to avoid any possible port conflict:
Once you have correctly installed and started tomcat, you can install the SAP Analytics Cloud Agent following the documentation.
Note: We recommend using the SAP Analytics Cloud Agent Simple Deployment Kit!
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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