SAP Knowledge Base Article - Public

2510850 - Error: Cost center XXXX does not exist, is invalid or not authorized

Symptom

It was created a new Purchase Order or a new Supplier Invoice. When trying to order it, the system triggers the above error message.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Order view.
  3. Select the relevant Purchase Order. 
  4. Click in Edit button.
  5. Click in View All button.
  6. Click in Check button.

System shows an error message.

Or:

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the relevant Invoice ID.  
  4. Click in Edit button.
  5. Click in Check button. 

It is triggered the error message:
- Item N: Cost center XXXX does not exist, is invalid or not authorized (N is the Item ID). 

Cause

The possible causes for the error message are listed below:

Cause 1 - Valid date in the future

The document was created with Account Assignment "Cost Center" and the Cost Center XXXX has a "valid from date" in future. Since the cost center was not valid at the time of the document creation, system shows an error message. The validity date gets added when the user adds the Account Assignment data on an item in the document and this cannot be updated as of now in the system which causes this error.

Cause 2 - It was added the Cost Center name in the field, and not the Cost Center ID

Take for example Cost Center: Cost Center ID: OPQ / Cost Center name: Location
If the user adds in the Cost Center field "Location", the system doesn't understand that this is cost center OPQ. So the user has to add the ID instead, and not the name. 

Resolution

Resolution for cause 1 -> This is a new requirement and would be available in one of the future releases of SAP ByDesign. Meanwhile, the user can follow the below work-around (dummy change):

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Orders view.
  3. Select the relevant Purchase Order.
  4. Click in Edit button.
  5. Navigate to Items tab.
  6. Select the line item where cost center error is active.
  7. Click in Copy button.
  8. Remove the older line item.

This will add Account Assignment with latest date and error should not appear.

Resolution for cause 2 -> In case the Cost Center field is still editable, please remove the Cost Center name. Once blank, add the Cost Center ID and save it. If the field is already grayed out, create a new item with the correct Cost Center ID.

If no new items can be added, the document has to be cancelled a new one created with the correct data. 

Keywords

Cost center ABC does not exist, is invalid or not authorized; Purchase Order; Cost Center; Supplier Invoice , KBA , AP-POP , Purchase Order Processing , How To

Product

SAP Business ByDesign all versions