2510950 - Cannot Change SEPA Mandate Type of Active SEPA Mandates

You have created SEPA Mandates incorrectly, and need to change the mandate type in order to send the correct files to your bank. You try to change the data in the Corporate Account Master Data, and via Migration Template, but it was not possible.

SAP Business ByDesign

1. Click on the Receivables work center.
2. Enter the Customer Accounts view.
3. Search for the Account.
4. Click on the ID to open the account.
5. Click on the View All button.
6. Navigate to the Financial Data tab.
7. Enter the Payment Data sub-tab.
8. In SEPA Mandates area, press Edit.

In the SEPA Mandate screen, the Mandate Type field is greyed out.

It is not allowed to change the Mandate Type field, either through the Account screen in the UI, neither via Mass Change using Data Migration and Mass Data Maintenance.

You can either block this active mandate and create a new one. Or you can copy the Active mandate and change the Mandate Type in the new one and then block the previous, incorrect mandate.

To create a new SEPA Mandate, please refer to the SAP ByDesign Help Document Create a SEPA Direct Debit Mandate, linked in the See Also section of this KBA.

To block a SEPA Mandate:

1. In the Receivables work center go to the Customer Accounts view.
2. Select the respective customer account and open it.
3. Press View all.
4. Go to the Financial Data tab and Payment Data sub-tab.
5. In SEPA Mandates area, press Edit.
6. In the SEPA Mandate window, flag the option Blocked, in Mandate Data area.
7. Press Save.

To copy the SEPA Mandate:

1. In the Receivables work center go to the Customer Accounts view.
2. Select the customer account and open it.
3. Press View all.
4. Go to the Financial Data tab and Payment Data sub-tab.
5. In the SEPA Mandates area, press Copy.
6. Create the new SEPA Mandate with the correct type.

Help Center Document - Create a SEPA Direct Debit Mandate

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