Symptom
Scheduled Offering details are not displayed in evaluation survey.
When a user completes the evaluation survey for an item, the Scheduled Offering details are missing.
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Course is completed
- Open the Item Evaluation Survey
- No session, trainer, room details are present
Cause
The learning event was recorded for the item and not the Scheduled Offering so the evaluation will be based on the Item details and not the Scheduled Offering.
Resolution
In order for all Scheduled Offering details to be displayed in the evaluation, the learning event must be recorded for the Scheduled Offering.
Keywords
Scheduled Offering; evaluation; survey; learning event; , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem
Product
SAP SuccessFactors Learning all versions