Symptom
Unable to cancel the line item from Purchase Order which is in status In Revision. This issue only occurs in Ordered Purchase Order and then later on new item is added to the Purchase Order, because of which a re-approval is triggered and the approver sends back the Purchase Order for Revision.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders Work Center.
- Navigate to the Purchase Orders view.
- Select the relevant Purchase Order.
- Select the Edit button.
- Navigate to the Items tab, see that Cancel Item button is Greyed out.
Cause
Check if there is any follow-up document created for the line item. For example, if the line item has been invoiced, then it cannot be directly cancelled.
Resolution
If the line item has been delivered or invoiced, then it is necessary to cancel the receipts or invoices first.
Keywords
Purchase order; Cancel; Item; In Revision , KBA , AP-PRP , Purchase Request Processing , How To